1. Introduction

Welcome to Scandinavian Arms! These general terms and conditions apply to all purchases and orders made on our e-commerce site, whether for delivery within Sweden or internationally. By placing an order with us, you agree to these terms.

 

2. Ordering and Agreement

2.1. By placing an order, you confirm that you have read and accepted our terms and conditions.

2.2. After you have placed an order, we will send an order confirmation via email. A binding agreement is formed when you receive the order confirmation.

 

3. Right of Withdrawal and Returns

3.1. According to the EU Distance and Doorstep Selling Act, you have the right to withdraw from your purchase within 14 days from the date you received the product. To exercise your right of withdrawal, you should notify us in writing within this timeframe. 

3.2 If the bought product is customised for you, there is no right to withdraw the purchase. 

3.2. When returning items, they should be in their original condition and unused. You are responsible for the return shipping costs unless otherwise agreed.

 

4. Shipping and Delivery

4.1. We strive to deliver your items as quickly as possible. Delivery times may vary depending on the destination and product availability.

4.2. Shipping costs and delivery options are presented at checkout and may vary based on the delivery address, country and chosen shipping method.

4.3 When ordering outside EU taxes and VAT can be applied from the country you are buying from. This cost is not included in the price. 

 

5. Complaints and Warranty

5.1. If you discover any defects or faults with your item, please contact us within a reasonable time after receiving it. We will investigate the matter and, if necessary, replace or repair the item.

5.2. Any warranty information for specific products will be provided in the product specifications.

 

6. Personal Data and Privacy

6.1. We process your personal data in accordance with applicable data protection laws. Please read our privacy policy for more information.

6.2. There is an opt-in and opt-out possibility for our newsletter in our checkout.

 

7. Contact Information

Scandinavian Arms

Adress: Ranhammarsvägen 20. SE-168 67 BROMMA, SWEDEN

Email: info@scandinavianarms.com

Phone: +46 42 00 23 80

 

8. Changes to the Terms and Conditions

8.1. We reserve the right to amend these terms and conditions with prior notice. The revised terms will come into effect upon publication on our website.

 

9. Privacy policy

 

This Privacy Policy explains how Scandinavian Arms collects, uses, and protects the personal information you provide when using our website and services. We are committed to ensuring that your privacy is protected and your personal information is secure.

9.1. Information We Collect

We may collect the following information when you use our website or services:

Name and contact information, including email address and phone number.
Demographic information such as postal code, preferences, and interests.
Transaction details, including purchase history and payment information.
Website usage data through cookies, tracking tools, and analytics.
Other information relevant to customer surveys and offers.
9.2 How We Use Your Information

We use your information for the following purposes:

Processing and fulfilling your orders.
Internal record keeping and improving our products and services.
Sending promotional emails about new products, special offers, or other information.
Customizing the website according to your interests.
Contacting you for market research purposes.
Ensuring compliance with legal obligations.
9.3 Data Security

We are committed to ensuring that your information is secure. We implement technical and organizational measures to prevent unauthorized access or disclosure. We also work with established standard solutions when it comes to our platform payment and shipping methods.

 

9.4 Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and gather information about how our site is used. You can modify your browser settings to control cookies.

 

9.5 Sharing Your Information

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

9.6 Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccuracies in your information.
Withdraw your consent for processing your data.
Request the deletion of your data.
Object to the processing of your data.
Opt-out of newsletters
9.7 Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we do not have control over the privacy practices of other sites, and we are not responsible for their content or privacy policies.

 

9.8 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

9.9 Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us via our email at info@scandinavianarms.se